Businesses are a complex mass of inter-dependent pieces working together to deliver goods and services. When crisis hits, these pieces can shatter if there isn’t a plan in place. If a key person were to be metaphorically hit by a bus, the whole business could implode. Having an identifiable location where vital information is coordinated and stored will make it possible for your business to function in your absence.
Creating a hit-by-a-bus file can save your business during a crisis. Creating a file with important information means your business can continue operating despite a setback. A hit-by-a-bus file can be as minimal or detailed as you need for the efficiency of your business. Typically, a file will include:
- Important contact information
- Account and password information
- Policies and procedures
- Directives for crisis management
Being able to access important information can help those who step in to manage your business during a crisis and avoid interruptions. From a brief illness to incapacity, knowing someone else can step in can keep your customers served and income flowing into your account is great peace of mind.
Here are some Dos and Don’ts for creating a hit-by-a-bus file
Do: Put someone in charge of the file. Be sure to find someone trustworthy to access the file in your absence. Share the vital information inside the file with them ahead of time to allow them to ask clarifying questions. Be sure they know where to access the file and create any legal means for them to operate on your behalf.
Do: Have an electronic and a hard copy of the file. Ensure nothing is left to chance by making sure there is an electronic and physical record of the file. This will reduce the chance of access being denied or important information being lost.
Don’t: Leave important information out. Be sure to consider all aspects of your business and make sure there is a clear path for someone to take in your absence. You know your business inside and out but it’s important to look at things from the point of view of the person you’ve chosen to help during a crisis. Make sure the information is thorough and everything they need is in the file.
Don’t: Minimize the value of the file. Taking the time to secure your business in case of a crisis is worth the effort. Knowing your business can continue and thrive even when you can’t be there can keep income flowing and customers being served. Don’t put off creating a hit-by-a-bus file until it’s too late.
Note- Be sure to have your vendors, assistants, and other team members create files that make it possible for you to continue your work if something happens to them as well. Being able to pick up the slack means you won’t be in a lurch if they can’t perform their duties.
You can safeguard your business from being shut down if you are injured or ill. Creating a hit-by-a-bus file can help others step in on your behalf if you face a crisis. Keeping a file ready and designating the right person to operate on your behalf can make all the difference when you need support.
READERS LIKE YOU ARE ALSO INTERESTED...
LET US KNOW WHERE TO SEND YOUR DIGITAL PLANNER.