If you want to grow a community or build one around your brand, you must know the facts. Statistics show that if you're going to start a business, building a community around it is vital if you're going to succeed. Fortunately, many consumers are looking for more information directly from the source to build relationships with honest and valuable brands. They seek trust and validity before they can make a purchase or commit to a brand.
The following are some essential community building statistics to know to further promote and grow your brand:
- Nearly a 1/3 of Users Follow Brands Using Social Media – Because so many social media users and those who love being part of communities follow brands using social media, it tells you that if big brands are doing it, it can work for you too. So, you really don’t have to be Red Bull to benefit from building community.
- Ninety Percent of Buyers Report Using Positive Online Reviews to Make Their Purchase Decisions – Reviews work according to buyers' own words. They like reading positive reviews to help make their choice.
- Almost Thirty Percent of Online Customers Report Using Brand Communities for Research – Many people who want to buy things feel more comfortable going to a community run by the brand to find out what customers are saying and get a sense of the integrity of the creator.
- The Common Community Objectives Include: Customer retention, lower support costs, and innovation – People who create communities cite these reasons for spending a lot of effort developing engaging and informative safe communities for their customers and interested parties.
- Only 40% of Small Businesses Compared to 75% of Large Corporations Build Communities – This is likely because it can be a lot of work to set it up and keep it running. However, with the advent of so many options, it’s getting a lot easier to do it.
- Over 95% of Adult Smartphone Users are Using Social Media and Brand Groups – Because so many people in the USA (77%) have smartphones having a mobile-friendly community will pay off since most users love being involved in brand groups using their technology.
- Almost 90% of Business Leaders State Community Building is Essential to Growth – The main reason for this is that it’s one more way to help lead your ideal customer through the buying journey successfully.
The fact is, online or brand communities are what sets you apart from your competition and can further solidify your chances of success. If you want increased awareness, recognition, and loyalty, then running a community is vital. Overall, these statistics prove the power and benefits online, or brand communities can provide to businesses.
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