Like any business advertising or marketing strategy, there are bound to be obstacles that can hinder your success. For this reason, understanding some of the many common obstacles to community building now will prevent them from destroying your results in the future. In addition, knowing what to watch out for can mitigate the problems and help you be more successful than your wildest dreams.
Here are four common community-building obstacles that can hinder your success and tips on how to avoid or improve them:
Unique and Valuable Content
Continually creating and sharing valuable content is no easy feat. Repurposing content, sharing boring promotions, or expecting your community to do most of the work won’t help you either. Instead, developing and sharing content that is unique to that platform will inspire more engagement.
Asking questions and getting to know your audience more by figuring out their needs and frustrations will provide you with endless content ideas. What keeps them up at night? If you know your audience and what makes them who they are, you will know what content to produce. If you’re not sure, ask them.
Platform and Tools
Not using the right tools or platform for your target audience is the first mistake many make. Just because a platform is easy for you to use doesn’t mean it will translate to your audience. If you use a platform or software not used by the common public, you must add additional content to teach them how to use it and why they should even try. Working with difficult tools or confusing information will only deter them from participating or showing up. Instead, pick a well-known tool, and even if it’s not perfect, stick to it if that is where your audience is.
Market Competition
Competition is inevitable, and it only gets bigger the more avenues or tools you use for your business. However, doing the right research on your competition and developing superior resources makes it a non-issue. You can always do better.
One strategy is to find and join your competitors’ groups within your niche and see what comments and information they receive. Then, watch how they answer their customers or help lead them toward purchasing. Then, as you learn, find ways to make it better with your distinctive touch.
Consistency
Finally, but certainly not least, consistency is a common struggle to many businesses who start a brand community. Finding the right balance of content to share and working with your members' schedules is the best way to achieve this. Adopting and learning automation tools will also help perfect consistency. Consistency shows your members that you are there to value them, not use them for money.
Knowing these common obstacles should provide you with the tools to build a more successful brand or online community from the start. Consistent materials, schedule, and image with the right tools and education are essential to running a profitable and valuable brand community. Keeping up with your industry and always supplying valuable and powerful content can be a lot of work but is crucial to the success of your community.
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